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Live Streaming Help

05.01.17 | Help | by Laurel Fortuna

    If you are having trouble watching our live worship on Sunday, here are a few things you can try to fix the issues on your end.  

    1. Clear out your cache and browser (this is the program you use to get onto the internet, ex: internet explorer) history before you try to stream. Here are some instructions on how to do this.
    2. If the livestream is not playing, it stops playing suddenly, or it lags you must refresh the page. Look for the refresh icon on the top left of your browser. It should look like a circular arrow. Click that, or press F5, and then hit the play triangle. If you hit the play triangle without refreshing the page, this will not refresh the stream.
    3. If you are able to update to a different browser, we have been told that Google Chrome or Mozilla Firefox are both guaranteed to work with our streaming. You may download either of the browsers for free at the sites linked above, and then use one of these broswers to access the Internet and live stream.
    4. Click on the “watch live” link in the worship menu of this website, instead of relying on your browser history or bookmarks. It could be bringing up an outdated, older page that will not refresh. 
    If you're still having problems, email us!

    We appreciate every email we get explaining the issues you're having so we can work on these issues with our streaming provider. We know it's frustrating when you aren't able to view the worship, and we appreciate your communication and your patience. Our goal is to provide seamless worship to Glorify God, Grow in Faith and Give in Love.